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- What happen if I selected an
item and put into the shopping
cart but do not proceed for a
period of time?
Merchandise that has been put
on the shopping cart will be
reserved for a period of 4
hours for further execution by
user. After this period, the
merchandise would be taken out
from the cart (quantity be
reduced to 0 upon checkout)
and be available for other
customers.
- When will I be billed?
Your credit card will not be
billed until your order is
ready to be shipped out.
Please note that all products
are subject to availability.
- Do I have a choice in
currency payment?
At Aysia.com.my , we only
transact in RM Ringgit
Malaysia.
- What if I want to return my
product?
Please refer to our Returns
Policy
- Is my privacy protected?
Please refer to our Privacy
Policy.
- Is my credit card
information secure on the
Internet?
We work to protect the
security of your information
during transmission by using
Secure Sockets Layer (SSL)
software, which encrypts
information you input. As for
credit card information that
you entered during the
purchasing process, it would
pass through our site to
payment provider that we used;
it is invisible to us.
Please refer to our Privacy
Policy for more details.
- What shipping options are
available?
Currently, we deliver our
products throughout Malaysia
and the world with reputable
courier services and our in
house delivery services.
Some countries place
restrictions on certain
imports, please check with
your local authorities before
placing an order.
- When do I expect to receive
the merchandise?
Orders received will be
processed immediately. Estimated
delivery time depends on the
destination address. To
calculate the delivery time,
we add the time it takes for
your ordered merchandise to
arrive at our warehouse from
our supplier and the time
needed for the delivery agent
to deliver to your designated
addresses. The following
is an estimated time of
delivery.
Standard shipping: 3 - 4
business days.
Please note that we do not
deliver to P.O. Box addresses.
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