*Please Ensure Your Email Address Provided Is Valid. A physical address & phone number are required for delivery.
Terms and Conditions for Use of Site
Please read these terms and conditions carefully as they apply to your use of this Internet site (Site). This site is maintained by Aysia Sdn Bhd. (the "Company"). We reserve the right to modify them at any time. You should check these terms and conditions periodically for changes. By using this Site you agree to be bound by these terms and conditions. If at any time you choose not to accept these terms and conditions of use please discontinue your use of this Site immediately.
We accept:
1. All major credit cards.
2. Local Online Banking/Internet Banking ( Maybank2u, Alliance Online, AmOnline, Hong Leong Online, RHB Online,FPX )
Delivery/ Shipping Period:
Delivery time will depend on product availability and shipping time. The following shipping options are available and refer to shipping time of all "in stock" items. All orders will be shipped after processing of the order (usually within 1-2 business days)
Delivery / Shipping Information:
We will deliver only after the payment is confirmed by ipay88.com. Orders within Malaysia will be shipped by Airpak Courier Service. You will receive email notification with a tracking number when your order has been shipped.
A physical address & phone number are required for delivery. When using your credit card for payment on our website, please ensure that the address you provide us with is the same address your credit card billing statements are mailed to.
Confidentiality:
We undertake to exercise all reasonable precautions to keep information supplied to us by customers strictly confidential. We do never supply mailing information to third parties.
Warranty:
This unit comes with 1 year manufacturer warranty against defects. If there is a defect, we will replace or repair it, and then ship it back to you. Buyer is responsible for shipping cost.
Return Policy:
(a) We must be contacted within three (3) days of delivery that you would like to return all or part of your order. (b) You must call (603)42960470 for a return authorization. Without a return authorization your return request will not be honored. (c) All returns must be made within ten (10) days from date of receipt (d) There will be a 30% restocking fees on all returned items. Used arrays/electrodes and shipping charges are not refundable and will be charged according to the regular price. Please include your name, phone, order number, and reason for return. We will process it within 7 business days of receipt. All electrical products we carry may not be compatible with the electrical system in your country, even when a converter is used. Damage may occur, and for this reason, these items are not returnable.
Customs Information:
We do not collect duties and taxes. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
*If you are interested in purchasing any of our products in large quantities please email to info@aysia.com.my with the item you are interested in and the quantity desired. We do not offer drop-ship services, only bulk purchasing at extremely competitive pricing.
Malaysia Buyer Shipping FAQ
How do I as a Malaysia Buyer pay?
We accept:1. All major credit cards. 2. Local Online Banking/Internet Banking ( Maybank2u, Alliance Online, AmOnline, Hong Leong Online, RHB Online,FPX )
-
Add
the product that you
interested to your shopping
cart. Before proceeding with
checkout, you have to Login or create
an account.
-
Create
an account is FREE &
simple, just fill in your name
& email. After account
created, you will go to your
shopping cart.
-
In
your shopping cart, you may
change the quantity or remove
items before checking out. After
confirming your order, press
checkout to enter your details
and shipping information.
-
After
Proceeding to Checkout from
the Shopping Cart, you will be
redirected to check total
amount order and proceed to
process payment page.
-
You
will receive an email
confirmation for all orders
you place online.
When will my order ship and how will I know that?
We strive to get orders out within 1 day of the time when the order was placed. Sometimes, however, it may take up to 3 days to get your order shipped out to you. Once your order is shipped, you will receive an email notification with the tracking number, provided you have given us a valid email address.
What are the shipping charges?
Shipping
charges are calculated based on
the weight and destination of your
order. The handling charges are
free. During the checkout process,
you'll be asked to enter you
shipping information. After
this has been entered, you will
see a page showing the total
amount payment for your purchase
item & shipping rates.
Do you allow returns?
We understand that sometimes a person will change their mind once they receive their order. In the event that you would like to return all or part of your order we will accept a return based on the following conditions:
-We must be contacted within three (3) days of delivery that you would like to return all or part of your order.
-You must call (603)42960470 for a return authorization. Without a return authorization your return request will not be honored.
-We must receive your order back to us within ten (10) days of original delivery date.
-We must receive your return back to us in the same condition and packaging as it was shipped to you. It must be returned to us postage paid. All electrical products we carry may not be compatible with the electrical system in your country, even when a converter is used. Damage may occur, and for this reason, these items are not returnable. Used arrays/electrodes are not refundable and will be charged according to the regular price.
-Your purchase price, minus shipping and credit card processing fee will be returned. We charge a 30% restocking fee for returned items.
How do I know my personal details will be kept private?
We take privacy very seriously! None of your information will be sold or given to any outside parties. Also, you will only be contacted by us in regards to your order.
Security - Using Credit Card on line
"We want you to shop with us securely and 100% worry free."
Here Are Our Solutions for Your Security Concerns.
We want you to shop with us securely and 100% worry free. To ensure that the personal information you submit is handled securely and privately.
How secure and trustworthy is the iPay88 system?
iPay88 is the same Online Payment Gateway System currently provided by many licensed Financial Institution. For that reason, stores can be certain of iPay88 security and database management. Besides, iPay88 is under supervision of Central Bank of Malaysia (Bank Negara).
|
